Reference

Your sobatboss Terms and Conditions

Auto Roulette, Dreams of Macau, Rocket Crash, and Tennis Betting sit under one Terms & Conditions set, so you know which account, wallet, device, and conduct rules apply…

Account rulesDANA termsOVO termsGoPay termsQRIS terms
sobatboss Your sobatboss Terms and Conditions
CONTACT PATHS

Ask Us About Account Terms

Clear contact paths help you resolve a Terms & Conditions question before it becomes an account problem. We handle rule questions through Live Chat, WhatsApp, and email from 09:00 to 23:00 WIB, with Indonesian-language help for account verification, wallet name checks, device login alerts, and rule changes.

Team online

Live Chat

Use Live Chat when a term blocks your next account step, such as a QRIS receipt check or device confirmation. Share your account ID and the rule shown on screen so we can trace it faster.

WhatsApp

Message WhatsApp from 09:00 to 23:00 WIB for Terms & Conditions questions tied to DANA, OVO, or GoPay name matching. We may ask for a masked receipt image and your registered mobile number.

Email

Send email when you need a written reply about account closure, term updates, or data correction. Include your account ID, device type, and the section of the Terms & Conditions you want checked.

ACCOUNT CARE

How We Keep Terms Enforceable

Terms only work when account records are accurate, so we keep clear logs around acceptance, wallet actions, device access, and support decisions.

Acceptance records

When you accept the Terms & Conditions, we record the version, time, account ID, and general device context. This helps us confirm which rule set applied to your wallet action or game access.

Cookie use

Cookies help us keep your session tied to the accepted terms, remember language choice, and detect repeated failed sign-ins. You can clear browser cookies, but we may ask for verification again afterward.

Security steps

For account security, go to Menu > Account > Security to check recent devices or change your password. If a new phone triggers a warning, our terms allow extra checks before wallet activity continues.

Retention period

We keep account, wallet, chat, and acceptance records only as long as needed for operational checks, dispute handling, and legal duties. When records are no longer needed, we remove or separate them from active systems.

Correction requests

If your name, mobile number, or wallet detail is wrong, contact us before making another DANA, OVO, GoPay, or QRIS transaction. The Terms & Conditions allow us to verify ownership first.

Account actions

If activity breaks the Terms & Conditions, we may pause withdrawals, ask for documents, close a duplicate account, or restrict access to certain categories. We explain the account action through your chosen contact path.

Terms Questions You May Search

These answers focus on the Terms & Conditions that shape your account use, not general lobby browsing. If your question involves a wallet receipt, device warning, game rule, or account data change, keep the related screenshot or message ready before contacting us.

You accept them when you create your account or continue after we publish a revised version. We may show the acceptance step again after major wallet, security, or account-rule changes.

Access depends on the law that applies where you are and is available only where local law permits. If we detect a restricted location or unclear access status, we may block sign-in or ask for checks.

Our terms allow us to hold or verify a wallet action when names do not match. Contact support with your account ID and a masked receipt so we can check ownership before the next step.

Yes. QRIS activity must match the account, amount, time, and receipt details we can verify. If the QRIS record is unclear, we may ask you to resend the receipt through Live Chat or WhatsApp.

Game access follows the same account terms, plus the rules shown inside each game screen. If a round disconnects, we check the provider record and your account log before deciding the result status.

Send the correction request through Live Chat, WhatsApp, or email with your account ID and the detail you want changed. We verify ownership before updating mobile numbers, wallet names, or login details.

Depending on the issue, we may request documents, pause wallet activity, close duplicate accounts, or restrict access. We tell you which rule applies and which contact path to use for the next step.